Manage Sales Channels in Liqnic Admin

In this guide, you’ll learn what sales channels are and how to manage them.

What is a Sales Channel?

A sales channel is a channel through which you sell your products. For example:

• Web storefront
• Mobile app
• Social media platforms

You can set a default sales channel in your store settings, which is used when no channel is specified. This is useful if you aren’t selling through multiple channels.

How Sales Channels Work

Sales channels are associated with other store data and settings:

• Choose which products are available in a sales channel. For example, a B2B channel may only have B2B products.
• Orders are associated with the sales channel, which is useful for processing differently per channel.
• Stock locations and shipping options are tied to sales channels, so items are fulfilled from the correct location.

Technical Tip: Developers can use Publishable API Keys to associate a storefront or client with a sales channel.

View Sales Channels

To view sales channels:

1. Go to Settings → Sales Channels.
2. You’ll see a list of all sales channels in your store.
3. Use search, filter, and sort to find a specific channel.

Create Sales Channel

To create a sales channel:

1. Go to Settings → Sales Channels.

2. Click the Create button.

3. Fill out the form:

   • Name: Enter a name (e.g., “Web Storefront”).
   • Description: Enter a description.
   • Enabled: Toggle on to activate immediately, or off to disable.

4. Click Save when done.

View Sales Channel Details

To view a sales channel’s details:

1. Go to Settings → Sales Channels.
2. Click on a channel from the list.

This opens the Sales Channel Details page.

Sales Channel Status

The status is shown in the header of the first section:

• Enabled
• Disabled

You can change the status by editing the sales channel.

Edit Sales Channel Details

To edit a sales channel:

1. Go to the sales channel’s details page.

2. Click the ⋮ icon in the first section’s header.

3. Choose Edit.

4. Edit the channel’s:

   • Name
   • Description
   • Enabled status

5. Click Save when done.

Manage Products in Sales Channel

Add Products

1. Go to the sales channel’s details page.
2. Click the Add button in the Products section.
3. Check the products you want to add.
4. Click Save.

Remove Products

1. Go to the sales channel’s details page.
2. In the Products section, check the products to remove.
3. Press R or click Remove.
4. Confirm by clicking Delete in the pop-up.

Delete Sales Channel

Warning: Deleting a sales channel is irreversible.

1. Go to the sales channel’s details page.
2. Click the ⋮ icon in the first section’s header.
3. Choose Delete.
4. Confirm by entering the sales channel’s name and clicking Delete.